Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Crop tool in Lightroom covers the image with diagonal stripes

New Here ,
Nov 03, 2020 Nov 03, 2020

Copy link to clipboard

Copied

Depuis ce matin , quand je veux modifier ou recadrer une photo, l’image est remplacée par des bandes diagonales . Que faire ? 

TOPICS
Bug, Problem or error

Views

72

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 03, 2020 Nov 03, 2020
Hi there, Sorry that the Crop in Lightroom is replacing with diagonal stripes. Which version of Lightroom are you using? Lightroom Classic v10.0 or Lightroom Desktop v 4.0? Would turning off the GPU option from Lightroom's preferences? Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom and let us know if it helps. The other possiblility could be a corrupt storage media where your images are stored. Are you importing images from a SD car...

Likes

Translate

Translate
Adobe Employee ,
Nov 03, 2020 Nov 03, 2020

Copy link to clipboard

Copied

Hi there,

 

Sorry that the Crop in Lightroom is replacing with diagonal stripes.

 

Which version of Lightroom are you using? Lightroom Classic v10.0 or Lightroom Desktop v 4.0?

 

Would turning off the GPU option from Lightroom's preferences? Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom and let us know if it helps.

 

The other possiblility could be a corrupt storage media where your images are stored. Are you importing images from a SD card or external drive?

 

Thanks,

Akash

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 04, 2020 Nov 04, 2020

Copy link to clipboard

Copied

Bonjour Akash, et merci pour votre réponse . J'utilise LR Desktop version 4.0, et le problème est apparu brutalement, après avoir autorisé une mise à jour de Windows 10 sur mon ordinateur...J'ai fait exactement ce que vous m'avez indiqué et ça marche !!! 

Mais par la suite, que dois-je faire pour ce processeur graphique ? j'ai désactivé son action automatique...quelles conséquences pour les performances de Lightroom ?

Merci

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 09, 2020 Nov 09, 2020

Copy link to clipboard

Copied

LATEST

Thanks for the update. Glad to know it helped. 🙂 

 

Please note that Lightroom uses your GPU when configured correctly (Preferences > Performance), Lightroom Classic can use a compatible graphics processor (also called a graphics card, video card, or GPU) to speed up tasks of displaying and adjusting images in the Develop module, the Library module's Grid view, Loupe view, and Filmstrip. Enhance Details is also accelerated by the GPU. Using a compatible GPU can provide significant speed improvements on high-resolution displays, such as 4K and 5K monitors. For details, see https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html 

 

Thanks,

Akash

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines