This is possibly the wost customer supported product I've ever come across.
They created a case for me and then almost as quickly closed it stating that someone would call me. Noone ever did. The chats are worthless, they "transfer" me to someone...noone actually and I end up waiting an hour for nothing. What on earth is going on with this company? I pay a monthly fee and can't even use the product b/c it's not operating properly. Now I'm on mega-hold on the phone. Worst customer service ever. Any ideas where I can actually put in an official
And as an aside, my problem is with the interface between Lightroom and Smugmug. I do all the editing an deleting of photos that are subpar in Lightroom, but when I go to upload into Smugmug, all the ones I had previously deleted in Lightroom are still present.
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