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Data migration to sd at Android Phone

New Here ,
Oct 31, 2021 Oct 31, 2021

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I chose the option to change the data to SD card on my Android. Since then the app only shows this page and does not comes out of it. I've already turned on and off my phone, closed the app, waited more than 30 minutes on this page but it doesn't come out. What should I do?

Screenshot_20211031-223058_Lightroom for Samsung.jpg

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Cross-app workflows, SDK

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LEGEND ,
Oct 31, 2021 Oct 31, 2021

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You've posted in the forum for Lightroom Classic, the traditional folder-based version of Lightroom. You'll get better help more quickly if you repost in the forum for the Lightroom Cloud (mobile) versions of Lightroom:

https://community.adobe.com/t5/lightroom-ecosystem-cloud-based/ct-p/ct-lightroom?page=1&sort=latest_... 

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Adobe Community Professional ,
Nov 01, 2021 Nov 01, 2021

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I suggest restoring the previous setting and then switch to SD card usage from within the App.

To do so, go to Settings > Device Info & Storage > Use SD Card.

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Adobe Employee ,
Nov 01, 2021 Nov 01, 2021

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Hi,

This was an issue in 6.4 if you switched the storage location before the sync had completed. It has been fixed in 7.0. Updating your app to the latest version will fix it. The workaround is to switch back to the original storage location and wait until the cloud sync completes, then switch to the new storage location.

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