P: Deleted photos not removed or deleted

[defaulti0awuiuuq80e]

Working in desktop app on a Mac.  When I delete a photo it grates it out but does not remove it. If I close Lightroom and reopen that photo is still there (not grayed out anymore). I have restarted Lightroom and my computer but it's still happening. 

[Theresa J]

Which Lightroom are you using, Lightroom or Lightroom Classic. Are you deleting a photo from the library or from an Album/Collection? If you aren't sure how to answer these questions, post a screen capture of what you are trying to do.

[defaulti0awuiuuq80e]

Adobe Lightroom but not sure about the other. See screenshot attached and the 4 pics I deleted that are now grayed out but don't actually delete. 

[Cassidy22177362ea1q]

We're you able to resolve this? I have the same issue and it's very frustrating!! While they're grayed out I can't delete them and it makes going through the photos very difficult

[defaulti0awuiuuq80e]

Nope. The only thing I could gather was that it happened when I had a lot
of files I had just uploaded. Wasn't sure if it was taking time to sync or
what exactly was causing the issue. If I walk away and let the computer
have more time to process after uploading I don't have this issue.

[default91iztrdgmz5c]

Did you manage to resolve this as I can't work out how to delete these photos as now I've got thousands in there! SO frustrating!

[hansv61308145]

I have the same issue. Some of the deleted photo's are deleted but some were not " processed" bofere I shut down the computer and are now forever showing as greyed out photo's wich I can't delete. Any update on the status?

[JohanElzenga]

Looks like you did not actually delete these images, but only flagged them as 'Rejected' (keyboard shortcut 'X').

[Olivia28461548lh9d]

I am still having this issue!! Frustrating 

[Sea Rise Productions]

Me too

[Jamie26871627edmd]

I just fixed this by logging out of CC then logging back in.

[Sea Rise Productions]

What is CC?

[Neld]

This is exactly the kind of stuff why I hate Adobe and its dominance on the market.
I lost about an hour of work just because of this. Grayed out, syncing doesn't do anything, no options whatsoever. Restart, all the deletes are back. Rrrrr.

[default8h27io4vjkxi]

I am having this issue on my iPad needing to clear space but getting no where

[default8y2u504m6v6b]

I also have the same problem. Seems like Lightroom does not handle file deletions very well.

[summer30108687p3tn]

I just managed to sort my issue by logging out of Lightroom and then logging back in. Give it a go 

[alexmosqueira]

Summer, but has the problem come back or its a fix that has lasted more than just closing and re opening the app?

[pieterp60104521]

It seems there is an issue between the syncing and the speed in which you delete photos. If I am working at a good speed deleting any unwanted photos, it is like the Creative Cloud (CC) can't keep up. I found if I turn off my wi-fi while working in LR I don't have the issue, and the phtotos I eneded up keeping just sync back to CC when I re-connect to the internet. It's stupid, espcially if you're like me and you like to multi-task and stream music in the background. I just bust out my old Walkman, and I'm good to go. But as for right now, this is the best "get-around" I have found to the deleting photo issue. Hope it helps everyone. 

ADOBE!! You need to get your Poo together! I know you guys are all focused on your new AI stuff, but sometimes it's the little things that matters. Like deleting a photo.

[reecesmacintosh]

Hi, I've just started experiencing this as well!! Has a fix been found? People keep saying I'm rejecting my photos but I check these greyed out glitched photos and they're not rejected. If I relaunch Lightroom they instantly undelete themselves which undoes hours of my time culling photos.

[Haley30579210xid7]

So I have been dealing with this same issue for months. Its very frustrating to try to sort through files. What I do is lower the exposure of an image I wanted to delete entirely which makes the image almost completely black. This way I know the difference between the images I plan to keep and edit, and the images I plan to delete. I then go back and delete all the images that appear black. If I see Lightroom stops deleting the blacked out images, I close out lightroom and open it back up to attempt again. It causes double the work but also assures I KNOW which files I wanted deleted. This glitch sucks and has been happening for months. Time to fix it Adobe !!!!

[Rikk Flohr: Photography]

Greeting all,

For those of you who are still experiencing this issue we would like to gather some information to help us diagnose where the problem may lie.

Can you:

1.  Update to Lightroom Desktop 6.4, released on June 12, 2023
2.  Restart your computer
3.  Attempt to delete a file following the method you've seen fail previously

If you get a failure, we'd like to collect a diagnostic log from you.

For LrDesktop

1. Go to Preferences
2. Account Section
3. Hold down the [Opt/Alt] key to make [Diagnostic Log] button appear.

Additionally, it would be helpful if you could make a screen recording showing the failure from Lightroom Desktop Application launch  until the files show as no-longer-deleted. 

Thank you for your patience and your assistance.

[denisee81708653]

Still a problem!  Who do I email the info to?

[Rikk Flohr: Photography]

How large is the file?