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Deleting issue

New Here ,
Nov 30, 2024 Nov 30, 2024

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On my computer, I have 62 black boxes where deleted pictures use to once be, taking up storage. They do not appear on my phone app. How to I get rid of those? I keep trying to delete but it's not working and the number is growing. Everytime I try to delete photos I finished editing, I few new boxes show up.

 

[moved from bugs to discussions according to the community rules - Mod.]

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Chrome OS , macOS

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Adobe Employee ,
Dec 02, 2024 Dec 02, 2024

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Hey, @jason_5487. Welcome to the Lightroom Community. I'll help you figure this out.

 

Are there any pending sync items when you start this workflow? In Adobe Lightroom, please share the screenshot of the following options from Preferences.

SameerK_0-1688494945309.pngexpand image

 

You can pause the sync temporarily & then delete images & then enable sync again.

 

If this does not help, log on to Lightroom Web (https://adobe.ly/3CRBn4C) to delete photos on the Lightroom Web and let us know the results.

 

Thanks,

Sameer K

(Type '@' and type my name to mention me when you reply)

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