I have no problem signing in to the cloud version of the lightroom but when I try to sign in the desktop version I keep getting this error. I have tried uninstalling and reinstalling the apps, the cloud, reach out to customer service through messaging and was on hold on the phone for an hour.....what gives?
Have you tried signing-in to your web app? If your Adobe ID works in the chrome browser, the it could be a problem of permissions or the desktop app. Are you using the latest version Lightroom 3.1? Are you using your own PC or a computer which is part of a work or other network setup? Use the link below to test the web interface.
using my own computer and network, signed into everything. I removed the Lightroom web app since I read there is a conflict. I want to use lightroom classic
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Are you signed in to your account with the desktop Creative Cloud app?
Yes, I have uninstalled and reinstalled several times and lightroom classic keeps saying I don't have a subscription but I certainly do.