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Different Cloud limits on my 3 devices

New Here ,
Jul 02, 2024 Jul 02, 2024

My Macbook shows a cloud limit of 1T, but my iPad and iPhone only show a limit f 100GB.

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iOS: iPhone , iPadOS , macOS
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correct answers 1 Correct answer

Adobe Employee , Jul 08, 2024 Jul 08, 2024

Hello @BruceMFloyd 

I do see 1 TB of LR cloud storage for your account.  It sounds like you may be signed into LR on iPhone/iPad with a different account.  Please confirm you are signed in with the same email address on all devices.

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Adobe Employee ,
Jul 08, 2024 Jul 08, 2024

Hello @BruceMFloyd 

I do see 1 TB of LR cloud storage for your account.  It sounds like you may be signed into LR on iPhone/iPad with a different account.  Please confirm you are signed in with the same email address on all devices.

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New Here ,
Jul 08, 2024 Jul 08, 2024
LATEST
Thank you Charlie D.
Yes you are correct. I had inadvertently registered under different accounts.
I have deleted the appropriate apps and reinstalled under the Adobe account.
Problem solved!
Thank you for your helpful advice.
Cheers
Bruce Floyd
brucefloyd@westnet.com.au
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