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Doesn't upload raw image on Lr mobile from camera roll

New Here ,
Dec 10, 2020 Dec 10, 2020

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Hello,

I have a raw image in ORF version, in my mobile device, and when I am trying to open it with Lr mobile (paid subscription) it doesn't appear in the folder "All photos" so as to begin editing.

When I'm redoing the procedure it does skip this image as to prevent duplicating. 

 

Thank you!! 

 

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Community Expert ,
Dec 10, 2020 Dec 10, 2020

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I've moved this conversation to the Lightroom for Mobile forum.

 

Can you clarify what mobile device and OS version you are using? What is your process for importing (or trying to import) the image into LR Mobile?

 

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New Here ,
Dec 11, 2020 Dec 11, 2020

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I have android 9 and the processs is: All photos >add photos >device> taping on the ORF file of the RAW photo.

 

Thank you 

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Adobe Employee ,
Dec 10, 2020 Dec 10, 2020

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Hello

If you have updated to iOS 14, can you check Lightroom's camera roll access settings (try setting All Photos).  For details, see: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-ios-14.html

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New Here ,
Dec 11, 2020 Dec 11, 2020

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Hello I have android 9 in  huawei p20 lite. I don't have ios.  It is already set in All photos in Light rooms camera roll. 

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