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Download in kleiner Auflösung in der IOS Version fehlerhaft da erst das Orginal geladen wird

Community Beginner ,
Feb 23, 2025 Feb 23, 2025

Hallo zusammen,

wenn ich an meinem Handy in der IOS Version Bilder in kleiner Auflösung (2048px) Downloaden möchte in die Fotos App wird erst wie im Screenshot zu sehen das Orginal geladen. Dadurch dauert der Vorgang sehr lange. In der Fotos App wird aber dennoch nur die 2048px Datei gespeichert. Das Problem ist nur in der IPhone App vorhanden nicht in der iPad App hier geht das Downloaden Problemlos und schnell. 

 

[moved from bugs to discussions according to the community rules - Mod.]

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iOS: iPhone , iPadOS
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Adobe Employee ,
Feb 24, 2025 Feb 24, 2025

Hello @Imthesucher 

I cannot reproduce the behavior you describe, unless I set "largest available dimensions" in export settings for "Save copy to device"

My guess is you are using Save copy to device with "largest available dimensions" set.

 

See my video that helps explain how to change this setting.  Otherwise, try Export As from the share menu to specify exactly the settings you want for each export attempt.

 

ScreenRecording_02-24-2025 11-34-09_480.gif

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Note: in my video, 1st: I show that I can export a 2048px without download original, then 2nd: I can set "largest available dimensions" which does force the original to download)

 

I hope this helps!

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Community Beginner ,
Feb 24, 2025 Feb 24, 2025

I've checked that look here... still trying to download the Orginal file

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Adobe Employee ,
Feb 24, 2025 Feb 24, 2025

Thanks so much for your own screen capture.  It is interesting to see your settings.  

 

Trying export from grid view, for both iPhone and iPad, I see both "Downloading Smart Previews."  This step was already done for me in my own example video, where I showed exporting from the image view.  Is that the view you are in on iPad?  Comparing my own iPad and iPhone grid view exports, I see the same behavior on both devices.  "Downloading Smart Previews" is necessary, even for 2048px exports.  It's just that the smart preview version of your image is automatically downloaded any time you open an image in full screen view.

 

If I am still missing the point, could you share a screen recording of your iPad experience to show the issue.  (note; it would help if you could first gop into Lightroom's app settings, and under Input, please enable "Show touches"

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Adobe Employee ,
Feb 24, 2025 Feb 24, 2025

Another thought that may help: turn on "Only download smart previews" in Lightroom's app settings

 

IMG_0393.jpg

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Community Beginner ,
Feb 24, 2025 Feb 24, 2025
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Here I've recorded all my settings and the problem. It's a iPhone screen recording. You can also see if I just press share it works normal. Just if I press Safe it's loading the Orginal. I've also tried the workaround to press share and then save in my photos app but this options doesn't work anymore. 

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