I am sharing some albums from Lightroom CC. Version is 4.3. I have enabled download for the albums, so that the receivers can download all images as a zip file. When someone tries to download however, the zip file is often corrupt. I have been able to recreate this error myself. There is a .PART-file created with the same name as the zip file. In the unsuccesful attempt there is a zip-file of 0 kB created alongside the PART-file, while in the successful attempt there is only a zip-file at the end.
The album I recreated was as small as 48 images, mostly raw files from a Nikon camera, some with edits. The complete size of the resulting zip was around 250 MB.
Is this a common thing? If so sorry for reposting. Are there any recommendations to get around this error? I tried to Google and also browse this community, but was not able to. Is there for example a limit in the number of images in a shared album?
Hmm, reply to myself, seems like I'm the only one with this problem.
So here is a screenshot from explorer and from the download dialog in Firefox. The album is called Davinde All. Misslyckad is Swedish for failed.
What should I do to be able to download all pictures from an album?
First pressing Hämta foton (Download pictures) below after pressing the three dots:
The two files in Windows Explorer, one empty zip file and the PART-file:
The Misslyckad (Failed) below the file in Firefox download window:
@torgrimb Apologies for the slow response here. The LR Engineering team is investigating.
A couple questions for you:
Thank you for taking the time to report this. We hope to hear from your, and produce a solution soon!
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The Lightroom web engineering team have just posted a fix for this issue. Could you please refresh your browser and retry? Thank you for bringing this to our attention.
I am also having the same problem. I'm trying to obtain a large amount of photos from an LR library and have tried multiple rar and zip extractors. File is "corrupt" everytime. Using these files from a 3rd party on a deadline and this is blocking me from being able to complete their project =[. Running an iMac and Chrome for downloads.
Sounds like there could still be a problem. How large is the album in question? (number of assets and approximate size).
If it is possible, could you share the album with me and I can have an engineer look at it? You can private message me the share URL.
As a temporary workaround, you might see if your provider can break the album they are sharing into smaller albums.