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Duplicate subscription (Apple and Adobe.com)

Community Beginner ,
Feb 09, 2023 Feb 09, 2023

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I have a Lightroom Mobile subscription that was acquired using Apple Store in the past, and this very week I signed up for a Lightroom plan with 1TB from Adobe.com.

Can someone tell me if it is safe to cancel the Apple Store Subscription to avoid double payment?

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iOS: iPhone

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correct answers 2 Correct answers

Community Expert , Feb 09, 2023 Feb 09, 2023

Your subscription with Adobe will include lightroom mobile. 

 

Adobe Lightroom pricing & membership plans | Adobe

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Adobe Employee , Feb 10, 2023 Feb 10, 2023

I've looked at your account. 

You have a Lightroom 1TB plan which includes desktop and mobile. 
You also have an Apple App Store Mobile Only Premium Plan.  This plan is redundant and included in the 1TB plan. 

Both plans are under the same Adobe ID so you should be able to cancel your mobile plan with no issue. 

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Community Expert ,
Feb 09, 2023 Feb 09, 2023

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Your subscription with Adobe will include lightroom mobile. 

 

Adobe Lightroom pricing & membership plans | Adobe

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Community Expert ,
Feb 09, 2023 Feb 09, 2023

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Are both plans under the same Adobe ID (I don't even know if this is possible). If not, ensure that your Mobile photos are backed up.

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Community Beginner ,
Feb 10, 2023 Feb 10, 2023

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yes, my iPhone app is using the same account and the 1TB plan is already being shown correctly

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Adobe Employee ,
Feb 10, 2023 Feb 10, 2023

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I've looked at your account. 

You have a Lightroom 1TB plan which includes desktop and mobile. 
You also have an Apple App Store Mobile Only Premium Plan.  This plan is redundant and included in the 1TB plan. 

Both plans are under the same Adobe ID so you should be able to cancel your mobile plan with no issue. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Feb 10, 2023 Feb 10, 2023

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Thank u so much, Rikk!

 

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