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Edit in Photoshop not working properly

New Here ,
Nov 02, 2021 Nov 02, 2021

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I'm a bit confused, because the Edit in Photoshop function does not seem to be working for me the way it used to.

 

I'm on macOS 11.6, Lightroom 5.0, Photoshop 23.0.0.

 

Here's what I'm doing:

1. Select a photo in Lightroom and choose "Edit in Photoshop" 

2. Photoshop is launched automatically and the photo is opened

3. I make my edits

4. I select "save", and a save dialog window opens

5. I can save the file somewhere, but the edited photo does not appear anywhere in Lightroom

 

I have recently updated my computer and Adobe suite versions, and I feel like this differs from what I remember from previous workflows I had. I could have sworn that step #4 is different - I thought that when I saved my changes in Photoshop it would automatically update the photo in Lightroom, without asking me to choose a location. 

 

Am I doing something wrong? Or is there something wrong with my setup?

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Cross-app workflows, macOS

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correct answers 1 Correct answer

Adobe Community Professional , Nov 10, 2021 Nov 10, 2021
I looked at your video again and I suddenly noticed something that may be the cause. Lightroom normally works with RGB files, but the file you are sending to and saving from Photoshop is greyscale. I wonder if that has something to do with it. Try again with a color photo and see if that behaves differently. If it does, then this may be a bug and should be reported in the Bugs section.

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New Here ,
Nov 04, 2021 Nov 04, 2021

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has no one else had this issue?

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Adobe Community Professional ,
Nov 04, 2021 Nov 04, 2021

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You should not save the photo 'somewhere', but in the cloud.

 

-- Johan W. Elzenga

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New Here ,
Nov 05, 2021 Nov 05, 2021

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Thanks for your answer - however this makes no difference in my case. When I save the edits from photoshop to the cloud there is no update to the photo in Lightroom. 

 

Furthermore, am I wrong in thinking that this workflow is different from what it used to be? Previously I never had to choose a save location at all, locally or on the cloud, I could just "save" in Photoshop and the edited version would appear in Lightroom.

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Adobe Community Professional ,
Nov 04, 2021 Nov 04, 2021

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When you have finished editing in PS, the image needs to be closed in PS, not just saved. You can either save then close, or close first and it will ask that you save.....regardless, the Tiff does not return to Lr until it has been closed as well as saved in PS.

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New Here ,
Nov 05, 2021 Nov 05, 2021

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Hi, thanks for your response.

 

However this doesn't seem to make a difference for me - when I save the edits in Photoshop (locally or on the cloud) and close Photoshop the edits never appear in Lightroom.

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New Here ,
Nov 05, 2021 Nov 05, 2021

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Here's a video showing the issue in action, starting with attempting to File->Save and save it locally, followed by attempting to close the file and save to the cloud.

 

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Adobe Community Professional ,
Nov 05, 2021 Nov 05, 2021

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What I don't understand from your video is why, when you use the "Save" command, PS initiates the "Save As" process instead. On my setup, when I use "Save" there is no dialog box at all, the Tiff is saved automatically (there's a save progress bar at the bottom of the screen), and it appears in Lightroom as soon as I close the saved image in PS.

 

I don't know PS well enough to figure this out, hopefully someone with more experience will be able to help.

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New Here ,
Nov 05, 2021 Nov 05, 2021

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yes! that's the behaviour I would expect too, it certainly worked that way on my last computer...

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Adobe Community Professional ,
Nov 05, 2021 Nov 05, 2021

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I noticed this too. I wonder if there is some permissions issue on your computer or a poor internet connection that prevents Photoshop saving the image without asking for user intervention.

 

-- Johan W. Elzenga

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Adobe Community Professional ,
Nov 05, 2021 Nov 05, 2021

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I also thought it could be a permissions issue on your computer. I will dig in and try to see where my Mac is saving the temporary working files, which could be your issue. Will report back once I get a chance to try this out. 

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New Here ,
Nov 05, 2021 Nov 05, 2021

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Thanks for the responses! 

I would be very surprised if it's an internet connection issue, speedtest shows my home connection to be 150dl/50ul with a ping of 11. I've also been doing this at work, which is a University so I imagine the connection is similar or possibly faster.

 

So perhaps some kind of permissions issue? That's intriguing. I can't remember what order I installed things in, there's a good chance I installed Lightroom first and then Photoshop some time after. Perhaps I should delete them both and re-install? I'm not sure what order to do that in though...

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New Here ,
Nov 10, 2021 Nov 10, 2021

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I've still not had any solution for this, anyone else running into this issue?

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Adobe Community Professional ,
Nov 10, 2021 Nov 10, 2021

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I looked at your video again and I suddenly noticed something that may be the cause. Lightroom normally works with RGB files, but the file you are sending to and saving from Photoshop is greyscale. I wonder if that has something to do with it. Try again with a color photo and see if that behaves differently. If it does, then this may be a bug and should be reported in the Bugs section.

 

-- Johan W. Elzenga

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New Here ,
Nov 10, 2021 Nov 10, 2021

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oh wow, ok, something of a breakthrough here: it seems like this is actually only happening with some photos! 

 

As you suggested, I checked to see if it was happening with color photos and sure enough it was editing and saving in Photoshop as I expected (not asking me for a save location, and updating the edits in Lightroom). Then, just to be double sure, I picked another B&W photo to try and it also worked! So, it turns out that this is happening for a handful of different photos, all of which were the ones that I was initially testing 😄 

 

I haven't yet worked out what it is that characterizes the photos that won't edit in Photoshop correctly, but if I figure it out I'll post here. 

 

Thanks for the clue, it really helped!

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New Here ,
Nov 10, 2021 Nov 10, 2021

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ok after a little bit more sleuthing i think you're right - I believe that the behaviour gets all messed up when I attempt to edit a Greyscale image in Photoshop.

 

The confusing part is that when I scanned these negatives I must have accidentally saved some as greyscale and some as RGB, so even though they looked identical some of them were working correctly and some weren't! it's only when I pay attention to the file info on the tab in Photoshop that I noticed (as I think you did).

 

So, the question becomes: is it possible to convert Greyscale images to RGB in Lightroom before editing them in PS? or should I just re-import them as new files?

 

 

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Adobe Community Professional ,
Nov 10, 2021 Nov 10, 2021

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No, you can't convert these images in Lightroom. You can export them as new tiff from Lightroom, that should make them RGB images (do not choose 'as original', but export as a new tiff). Or you can use Photoshop to do it.

 

 

-- Johan W. Elzenga

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New Here ,
Nov 10, 2021 Nov 10, 2021

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ok got it, thanks so much for your help!

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Contributor ,
Nov 15, 2021 Nov 15, 2021

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I am experiencing the exact same issue that the OP described, only in my case, it is with all images—color, B&W, RAW, JPEG, etc. 

 

What's more, the same thing is happening in my case that @Jim Wilde described: when I hit "Command-S" for save, it acts as if I am doing "Save As...": I see a dialog box asking me which compression options to choose, etc. This never happened before. 

 

Here is the process I'm following exactly:

  1. Select image in Lightroom
  2. Choose File > Edit in Photoshop
  3. Perform edits in Photoshop
  4. Choose File > Save or "Command-S"
  5. Close the file

 

When I get back to LR, the image is nowhere to be found. However, I can open it again in Photoshop. It appears under the "Recent" heading on the Photoshop splash screen.

 

Any ideas? 

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New Here ,
Nov 22, 2021 Nov 22, 2021

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Same issue

 

Tried a few different photos from LR, Colour and BW same result. Open in PS fine but when try to save save (File > Save) in PS it gives two optiosn to save on computer or save in cloud, either way photo does not end up in LR

No issues when originating teh photo from LR Classic.

Any solutions?

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Contributor ,
Nov 22, 2021 Nov 22, 2021

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I'm not having exactly the same problem as you (PS doesn't give me options to save on computer or in cloud), but the general issue is the same—photos edited in PS are not appearing in LR after saving and closing. You might want to follow a new thread I posted on this last week. No solution yet, but an ACP has replied and is helping. 

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