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Erro de servidor

New Here ,
Jan 30, 2023 Jan 30, 2023

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Quando entro no programa, aparece que está com erro para se conectar com o servidor

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Adobe Employee ,
Jan 30, 2023 Jan 30, 2023

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Hi there,

 

Thanks for reaching out.

Which version of Lightroom and Windows are you using on your Desktop? What type of subscription do you have? What are the troubleshooting steps that you have tried so far? Have you tried using an alternate network connection?

Sign-out and Sign-in back if not done yet.  
Also, could you please check and disable any firewall or antivirus and see if it helps?
Please check the troubleshooting steps mentioned in this article: https://helpx.adobe.com/download-install/kb/unable-to-reach-adobe-servers.html.

 

Let us know if this helps.

 

Regards,

Ranjisha

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