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Error en cargar las fotogragias de mi aplicacion

New Here ,
Apr 04, 2023 Apr 04, 2023

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Hola hace 1 día la aplicación mobile no me dejaba importar las fotogragias a mi celular, por lo tanto la volvi a instalar, al realizar la sincronización las fotos no me aparecen, tengo muchas fallas en la aplicación hace 3 días. 

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Adobe Employee ,
Apr 04, 2023 Apr 04, 2023

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Hi @nicolas292439726atj 

 

Thanks for reaching out. 

Can you please clarify which device and OS version you are using? Have you given the Lightroom app permission to access your local storage?

Please let us know if your files are stuck in a sync error.

Try clearing the application's cache and let us know if that helps.

 

Best,

Ranjisha

 

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New Here ,
Apr 08, 2023 Apr 08, 2023

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Muchas gracias por la información, era un problema en mi equipo celular. Ya se soluciono. 

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Adobe Employee ,
Apr 10, 2023 Apr 10, 2023

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Thanks for letting us know. Great to know it's fixed! Feel free to reach out whenever needed. 

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