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Error message: “No connected camera device found” when attempting to import

New Here ,
Jul 29, 2022 Jul 29, 2022

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Hello, I've successfully imported from a cf card using a card reader plugged into my iPad Pro (iPadOS 15.6) in the past couple weeks and now it's suddenly giving me an error message that no connected camera device found. I've tried the fix in privacy>files and folders and merging the two folders but nothing seems to help. I can't imagine that my card reader is already broken after using it twice but I have no clue. Any help?

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Adobe Employee ,
Aug 04, 2022 Aug 04, 2022

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Hi,

which version of the app are you on?
If you use the photos app, do you see the card there?
If not, does restarting the iPad Pro help?

Thanks,
Ignacio

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