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Error message on opening Lightroom (Cloud based) on desktop Windows 10

Community Beginner ,
Oct 30, 2020 Oct 30, 2020

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So I get this message - "You will not be able to use Lightroom at this time. Please contact Customer Support and use the reference code 102 for more information on how to resolve this issue."
Of course when I hit "Customer Support" I just get sent round in circles for ages by Adobe, and cannot find anyway of contacting them to resolve this - what do I do?
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Problem or error, Windows

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