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Error Missing Profiles for DNG images on Lightroom Classic and Lightroom Mobile

New Here ,
Feb 11, 2021 Feb 11, 2021

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Lightroom Adobe Raw profiles are missing on some dng files. The problem accurs in Lightroom Classic and on Lightroom mobile (ios and android). Is there a way to reinstall the profiles?
1D5837EA-37ED-40AB-8B85-AC734F8BC6FE.jpeg

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Presets or profiles, Problem or error

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Adobe Employee ,
Feb 15, 2021 Feb 15, 2021

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Hi there,

 

Sorry that you're getting an error message that you have "Missing Profile" on your images in Lightroom Classic and Lightroom mobile. 

 

Please note that Camera profiles do not sync from Lightroom Classic to the cloud, so what you could try is the following:

 

1: Locate the old camera profiles. https://www.lightroomqueen.com/lightroom-classic-file-locations/

2: Install Lightroom CC the desktop if you don't have that installed already

3: Start Lightroom for the desktop

4: Import the old profiles in Lightroom CC for the desktop

They should now sync to the cloud, so they should become available for the Lightroom mobile as well.

 

Let us know if that helps.

 

Thanks,

Akash

 

 

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New Here ,
Mar 04, 2021 Mar 04, 2021

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I imported all profiles that could be found. Some problems still remain. When importing "Adobe Raw" profiles it says that they already exist. On the picture there is an example from Lightroom CC. The Photo was taken with the Lightroom Camera app. On the Ipad app I'm not able to edit the photo at all.

 

Screenshot 2021-03-04 at 16.40.42.jpg

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