Errore maschere

[Roberta36120731e689]

Ciao, sto avendo problemi con le maschere di lightroom, in pratica quando clicco su oggetto e persone mi si apre una pagina con scritto: Download di alucni modelli di mascheratura in corso. Il download però non parte. Inoltre non posso utilizzare i preset perchè mi da la stessa scritta. Cosa dovrei fare? Grazie

[F. McLion]

Are you connected to the web? This download should happen only once.

[HalynaCHP]

I am having the same issue, no matter how long I wait the download never starts. Anyone knows how to fix this?

[Claire H.]

Hi @HalynaCHP, Welcome to the Lightroom Ecosystem forums! We need a few more details to figure out how to help with the issue, such as your operating system, the version of Photoshop you're using, and the exact steps you take when trying to use masks in Lr that led to the problem. Your detailed information will be very helpful in figuring out the issue. Thanks! ^CH