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New Here ,
Jan 16, 2022 Jan 16, 2022

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hello.. I am unable to get export file on my iPhone , while I m online.. could you please help me with that?

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iOS: iPhone , Web

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Community Expert ,
Jan 16, 2022 Jan 16, 2022

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Can you provide a few more details - What happens when you select an image and try to export it?

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New Here ,
Jan 17, 2022 Jan 17, 2022

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When I select a specific file, the export procedure begins but it never ends

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Adobe Employee ,
Jan 17, 2022 Jan 17, 2022

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If this only happens to a specific file: 
it would be helpful if you let us know if you see any more information once tapping
on the cloud icon.

thanks,
Ignacio

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