Fail to import

[Ansley37746194zg3u]

I need HELP! I am trying to edit pictures downloaded from PhotoCircle in Lightroom. Every time I import the pictures it "fail to import". Why is this? Please help!! 

[JohanElzenga]

Check the file type. AFAIK, Lightroom does not support the WebP file format, for example.

[Maddy38046703l4sm]

I have also been having this problem! It seems to be ONLY photocircle downloaddd photos refuse to upload to lightroom. Everything else works. Been having this problem for a few weeks now after using the two apps for a couple years. HELP!

[JohanElzenga]

Read my answer: check the file type!

[Autumn381613391v49]

I'm having this same problem... mine are JPEG files so I'm not sure why they're not uploading... it seems to have just started happening. 

[AnupBPhotography]

Im Having the same issues with RAW files (.ARW).
My work flow however includes me dragging from Photomechanic (as I shoot a lot of sports, and I set my Metadata there), and I see the failure / Error message (below).
As a work around, I moved the selection of raw images in to a seperate folder, and tried to import from there... and faced the same issue. 
Im not quite convinced that the files have been corrupted as I can see the photos through other applications (PS, Photo Mechanic, and even lightroom itself as a preview, however it just seems to error out on the import.
 

URGENT HELP / SUPPORT NEEDED

[sprinklr-integration-user]

Hi, Ansley37746194zg3u. Welcome to the Lightroom Community. I'll help you figure it out. 

What version of Lightroom and operating system are you using? What type of file format are you using? 

You can check out this discussion for steps to help you import the files: https://adobe.ly/3VuA0i9;

Let me know if this helps, 

Thanks! 

Shivani