Fixed: DNG imports after 6.2 update doesn't show the edits

[Nicole5EF5]

I follow the instructions to download presets and add them to my Lightroom mobile app. I open the DNG file in Lightroom, click the three dots on the top right, click create preset and save it as a new preset. But then when I go to my photos to use the preset, the photo doesn't change. The preset doesn't add any filter to my photo. Any ideas how to make the presets work??

{Moderator note: Edited the thread title, LRMI-4201708, 4201709}

[BUFFx2]

I also do. It works fine only on Android, and when IOS is used, all the color information in the DNG file disappears.

[HANNAH090]

Someone said, it will not be available in ios and will work only on android. I hope its just a bug

[Jim Wilde]

It's a known bug, and a fix has been developed and included in the 6.2.1 update which should now be available from the App Store.

[Ignacio B.]

Hi,

unfortunately there isn't.
At the moment you need to update to the 6.2.1 version over the App Store.
Any imported presets during 6.2.0. need to be deleted and recreated.

Thanks,
Ignacio

[Eguono5DD1]

My Customer has tried this and it worked. Thank you

[Ignacio B.]

Hi

Unfortunately there isn't.
You will need to update to the 6.2.1 version over the App Store if you don't already have it.
All presets created with 6.2.0 need to be deleted and recreated.

Thanks,
Ignacio

[Akash Sharma]

Hi there,

Greetings!

Lightroom Mobile for iOS (iPhone & iPad) 6.2.1 was released earlier today and contains a fix for this issue.

If you previously downloaded Lightroom 6.2 you should install this update as soon as possible to avoid this issue. 

Note:

To fix images that were affected you need to do the following:

1. Install 6.2.1
2. Delete the file and move to trash
3. Re-import the file again

Thank you for your patience. 

Akash

[Akash Sharma · Accepted solution]

Greetings,

Lightroom Mobile for iOS (iPhone & iPad) 6.2.1 was released earlier today and contains a fix for this issue.

If you previously downloaded Lightroom 6.2 you should install this update as soon as possible to avoid this issue. 

Note: To fix images that were affected you need to do the following:

1. Install 6.2.1
2. Delete the file and move to trash
3. Re-import the file again

Thank you for your patience. 

Akash

[defaultle1tu7fnq9m7]

Adobe says they fixed the issue but I redownloaded the app and my DNGs are still not working. Is anyone else having this problem?

[Ignacio B.]

Hi,

which version are you using? You need to delete any Presets created by the 6.2.0 version and recreate them in the 6.2.1 version.

thanks,
Ignacio