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format d'importation des photos

New Here ,
Nov 04, 2019 Nov 04, 2019

Bonsoir à la communauté,

 

Je viens d'installer lightroom. Quand j'importe des fichiers raw depuis "photos" de Mac (catalina) le format se transforme automatiquement en jpeg ce qui limite la capacité de traitement.

Savez-vous pourquoi et comment y remédier?

Par avance merci.

Fred

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Nov 04, 2019 Nov 04, 2019

Hi Fred,

 

That isn't an expected result as Raw image is getting converted to Jpeg while importing. 

 

Which version of Lightroom are you using? We have identified some known issues in Lightroom running on Mac OS Catalina.

 

Please update to the latest version of Lightroom 3.0 and let us know if that helps.

 

Thanks,

Akash

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New Here ,
Nov 05, 2019 Nov 05, 2019

Hi Akash

Thanks. I just updated to the 3.0 version and it still does the same.

Here is an example : 

On the left it is in RAW when in the Photos App and on the right it is jpeg when imported on LR.

Capture d’écran 2019-11-05 à 22.47.09.pngCapture d’écran 2019-11-05 à 22.48.33.png

Hope you can help me.

Thanks

Fred

 

 

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New Here ,
Nov 06, 2019 Nov 06, 2019
LATEST

Hi, I found this issue. I need to export the picture from Photos instead of importing from LR

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