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From google play to app store?

Community Beginner ,
Dec 08, 2022 Dec 08, 2022

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Hello, I have a subscription on Lightroom mobile on playstore (I have an android phone). 

 

I wish to buy an iPhone and I don't find any information about this : Will my subscription will still be available? I have pictures on cloud and don't want to lose it (and want to pay the same price). 

 

Thanks so much for your help!

 

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Android , iOS: iPhone , iPadOS

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correct answers 2 Correct answers

Community Expert , Dec 08, 2022 Dec 08, 2022

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Community Beginner , Dec 09, 2022 Dec 09, 2022

I reply to my own post, I asked it on another and here is the answer :

" subscriptions work on both Android and iOS Devices regardless from which company's store they were purchased." 

So my answer is : yes it works on all mobile devices. 

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Community Expert ,
Dec 08, 2022 Dec 08, 2022

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You ask an interesting question. Since Apple and Google are two different companies I doubt the subscription can be transferred. If you had purchased a Lightroom subscription from Adobe it wouldn't be an issue at all. You would just sign into your account on the new phone.

I'm not sure how the mobile plans work. If you can log into your account at lightroom.adobe.com, you may be able to download Lightroom to the iPhone and sign-in with the same account.

If no one else here responds with a better answer, I recommend chatting with someone at Adobe Customer Care and see if they can help. https://helpx.adobe.com/contact.html

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Community Expert ,
Dec 08, 2022 Dec 08, 2022

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This thread suggests that your subscription works for both iOS and Android.

https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/p-subscriptions-from-mobi...

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Community Beginner ,
Dec 08, 2022 Dec 08, 2022

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Hello, thanks for your answers. Yes this post says that mobile is for mobile so... It may work 😮

It wold be sooo nice if it is the case!

 

 

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Community Beginner ,
Dec 09, 2022 Dec 09, 2022

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I reply to my own post, I asked it on another and here is the answer :

" subscriptions work on both Android and iOS Devices regardless from which company's store they were purchased." 

So my answer is : yes it works on all mobile devices. 

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