• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Getting charged monthly but Premium isn't activated

New Here ,
Jul 28, 2021 Jul 28, 2021

Copy link to clipboard

Copied

Every month I get charged for Adobe Lightroom via Google $4.99, but I'm not able to use the Premium features. I know I'm using the same ID/email.

I tried to "upgrade" to see if I'd be able to, it tells me it's a duplicate purchase.

How can this be fixed?

TOPICS
Android

Views

106

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 28, 2021 Jul 28, 2021

Copy link to clipboard

Copied

LATEST

Have you tried Restore Purchase from within the Settings?

 

Instructions are here.....

https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html#

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines