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Getting charged monthly but Premium isn't activated

New Here ,
Jul 28, 2021 Jul 28, 2021

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Every month I get charged for Adobe Lightroom via Google $4.99, but I'm not able to use the Premium features. I know I'm using the same ID/email.

I tried to "upgrade" to see if I'd be able to, it tells me it's a duplicate purchase.

How can this be fixed?

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Adobe Community Professional ,
Jul 28, 2021 Jul 28, 2021

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Have you tried Restore Purchase from within the Settings?

 

Instructions are here.....

https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html#

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