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Getting error "One Photo Failed to Import" v6.1.0 of Lightroom mobile on a Samsung Galaxy S20

New Here ,
Feb 02, 2021 Feb 02, 2021

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Using v6.1.0 of LR on a Samsung Galaxy S20, trying to import multiple .bmp files. I had selected 3, only 2 were able to import. 

 

When going back and selecting the one that failed and attempting again, I was given the error message seen in the title of this post.

 

The one issue I can imagine is that the file size is fairly large. The resolution is 7680x1440, as were the other files that didn't fail to import, but this one is 31mb, where the others were something like 6mb. Is there a file size limit for importing to lightroom?

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Mobile, Problem or error

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Adobe Employee ,
Feb 03, 2021 Feb 03, 2021

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Hi there, 

 

Sorry that you cannot import one image in Lightroom mobile as you're getting an error message " one photo failed to import".

 

Do you get the error while importing from a specific location or while importing a specific image/collection?

 

You may checkout the suggestions offered in this discussion: https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/lightroom-mobile-failing-to-import-phot...

 

Let us know the outcome.

 

Thanks,

Akash

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New Here ,
Feb 03, 2021 Feb 03, 2021

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I cropped the photos to a resolution of 2560x1440 and they imported successfully. I appreciate the help

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Adobe Employee ,
Feb 05, 2021 Feb 05, 2021

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Thanks for the update.

 

Glad to know it's working fine now. 🙂

 

~Akash

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