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Grayed out functions

New Here ,
Aug 26, 2023 Aug 26, 2023

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Hi there,

Just starting with premium subscription on iPhone 11 and most functions grayed out! 
Can anyone help?

Thanks

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iOS: iPhone

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Adobe Employee ,
Aug 26, 2023 Aug 26, 2023

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Hi @PL67 

 

Welcome to the community! Thanks for reaching out. 

Which version of Lightroom have you installed? When was the subscription purchased and from where?

What functions are grayed out?

Please try re-installing the application.

 

We're here to help, just need some info.

Best,

Ranjisha

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New Here ,
Aug 26, 2023 Aug 26, 2023

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Hi Ranjisha,

Thanks for coming back to me! 
I downloaded the Lightroom photo & video editor 100mb premium subscription from the iPhone App Store yesterday.

I gave re installed the app and restarted my phone and nothing has changed

Thanks for your help!

The majority of functions are open but some functions within the sections are grayed out like the Dehaze function in the Effects tab which was the reason why I downloaded the app in the first place as I need to fix some videos affected badly by sunlight coming in through windows on videis I made indoors

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Adobe Employee ,
Aug 27, 2023 Aug 27, 2023

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'selondon' is correct.  Not all edit features that are available for imags are available for video at this time.  For more info, please see: https://helpx.adobe.com/lightroom-cc/using/edit-videos-mobile-ios.html 

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Community Expert ,
Aug 27, 2023 Aug 27, 2023

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Dehaze as with the other greyed out functions probably isn't available for video editing yet. It's the same on my Lightroom Mobile and I have the full plan including Desktop.

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