HDR photos in Android app are not showing up in Lightroom

[Radek Wierzbicki]

Hello everyone!

There is a bug in Lightroom app on Android which causes HDR photos made using the built-in camera to be missing from Imports for several hours or even longer. Ordinary DNGs pop up instantly. Complete restarting causes HDRs to appear but this is far from usable.

[Sameer K]

Hey, @Radek Wierzbicki. Welcome to the Lightroom Community. I've moved your post to discussions; I'll need more info to help you figure this out. 

Please share more details, such as the exact version of Lightroom, mobile mode, and OS details, screenshots, and video recordings of what you see. Also, if you'd like, upload a few HDR images to any file-sharing service and create a public link to share with me here or via direct message on my profile. 

Looking forward to hearing from you. 
Sameer K

(Type '@' and type my name to mention me when you reply)

[Radek Wierzbicki]

Thank you @Sameer K for your help. I'll describe the problem with as much detail as possible. 

It arises when shooting HDR photos inside Lightroom. What happens is what follows:

1. An HDR picture is taken.

2. Usually at this point Lightroom should send a notification that a picture is being processed. But nothing like this happens. It's not available in Imports or anywhere in the app, for all intents or purposes it looks like the picture vanished.

If at this point if Lightroom will be restarted it will reappear after a brief processing as Import, as it should. There is nothing wrong with the pricture itself and it can be processed normally through the pipeline.

I'm using Nothing Phone (2) with Android 15 core version 5.10.209 with Nothing OS 3.0 build number Pong-V3.0-250506-1805-EEA. Lightroom version is 10.4.1.

[Anshul_Saini]

Hi @Radek Wierzbicki, thanks for the detailed follow-up, really appreciate you taking the time to break it down clearly.

We’ve tried to reproduce this on our side (tested on a OnePlus device), but we haven’t been able to reproduce the issue so far. It’s possible it may be device- or OS-specific, so your observations are very helpful.

You mentioned that HDR photos taken within Lightroom’s built-in camera don’t appear in the Import section unless the app is restarted. Just to confirm, I’m not sure if you’ve already shared a screen recording and sample images with Sameer via DM, but if not, it would be super helpful if you could record the exact workflow:
 1. Taking an HDR photo using the Lightroom camera
 2. Not seeing it appear in the Import section
 3. Restarting the app and seeing the photo appear afterward

Feel free to upload the video and images to any file-sharing service and DM the public link, or post here if you feel comfortable.

In the meantime, here are a few suggestions you can try:
1. Ensure everything is synced to the cloud. Visit https://adobe.ly/4kV9f1S to check if your assets are fully synced and backed up.
2. Clear cache and app storage (after backup). After verifying your content is safe in the cloud, go to your phone’s Settings > Apps > Lightroom > Storage & cache, then tap Clear Storage or Clear Cache.
3. Alternatively, try uninstalling and reinstalling Lightroom. Reopen Lightroom and grant all permissions. After reinstalling, ensure Lightroom has full access to your Camera, Files/Media, and Photos.

Let us know if the issue persists even after trying this. Once we have a video recording or image samples, we’ll escalate this with our engineering team if needed.

Best,
Anshul Saini

[Radek Wierzbicki]

Hello @Anshul_Saini I've captured a screen recording and an HDR file when the bug occurs. I've messaged a link to the Google folder to @Sameer K. I hope this will help to resolve this problem.