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Help with Error Message???

New Here ,
Oct 23, 2020 Oct 23, 2020

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When I move to edit a photo in Lightroom, I get the message: "unable to read proxy image"

This just started happening recently. And, it only happens on my laptop, not when I am editing on my phone.....any ideas?

 

Thanks!

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Problem or error

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New Here ,
Nov 15, 2020 Nov 15, 2020

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I'm having this exact issue as well. I don't know what it means, and I've tried contacting adobe support, but they couldn't find a solution either. If anyone knows, please tell us. 

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