How much Cloud storage do I really have?

Explorer ,
Sep 15, 2021 Sep 15, 2021

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As of last week the Adobe Creative Cloud app says I have 3 TB of Cloud storage in my plan, but Lightroom Desktop says I still have only the 2 TB I originally included in my plan. All my apps are up to date. I am on Windows. Any explanation as to the differnce?

 

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Adobe Employee , Sep 15, 2021 Sep 15, 2021
I would give it 48 hours or so and report back if it doesn't change. There are some behind-the-scenes things going on that may cause a delay. 

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Adobe Employee ,
Sep 15, 2021 Sep 15, 2021

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You may need to log out and log back in to get the provision to show correctly. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Explorer ,
Sep 15, 2021 Sep 15, 2021

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A good idea, but it didn't change things. I still have Creative Cloud saying 3 TB and Lightroom saying 2 TB.

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Adobe Employee ,
Sep 15, 2021 Sep 15, 2021

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I would give it 48 hours or so and report back if it doesn't change. There are some behind-the-scenes things going on that may cause a delay. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Explorer ,
Sep 15, 2021 Sep 15, 2021

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Interesting. I will do as you suggest.

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Explorer ,
Sep 16, 2021 Sep 16, 2021

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Both Creative Cloud and Lightroom are now showing 3 TB of available Cloud storage. Very nice.

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Adobe Employee ,
Sep 16, 2021 Sep 16, 2021

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Excellent - thank you for reporting back.

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Explorer ,
Sep 16, 2021 Sep 16, 2021

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I am quite happy for the increase, but I saw no announents from Adobe indicating such an upgrade. I will make good use of it.

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