how to enable histogram for iPhone 12 Pro Max videos

[Fancy_Songbird2165]

I have tried multiple times to enable the histogram in Lightroom for my videos.  For photos it works fine.  I've tried to chat and call Adobe and they've hung up on me four times after 30 seconds.  The worst customer service!!

i would be grateful to whomever can solve my issue.  The standard answer if selecting triple dots top right then view histogram doesn't work.  The histogram choice is there but it doesn't show up once I choose it.  Help please thank you.

[Aleke · Accepted solution]

Hi @Fancy_Songbird2165! Welcome to the community!

I'm really sorry to hear that your experience with our customer service hasn't been great. Could you let me know which version of Lightroom you're using? Does this issue only occur with videos shot on your iPhone? If so, try going to your iPhone camera settings and switching the video output format to a different one. Then, test if the histogram works when recording in different formats.

Thanks a lot!

Alek

[Fancy_Songbird2165 · Accepted solution]

Thanks for writing back.  Which video format do you recommend.?  Attached are my choices if I'm in the correct section of Camera settings.

"We analysed the case and would like to inform you that currently Editing with Histogram is not available in Mobile application platform."

also, Adobe write the following back to me.  It contradicts videos I've seen in YouTube where people are editing in Lightroom on their phone with a histogram present..

[Fancy_Songbird2165]

I'm using Lightroom 10.2.3 on my phone.