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how to Find my lightroom

New Here ,
Jan 06, 2020 Jan 06, 2020

I downloaded lightroom 5 from adobe store. I have a new computer and need to move?download from my old computer to my new one.  I have the original order number, but would really like my stuff, becaouse I have thousands of photos worked on in lightroom and I want them bac.  Please help

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Community Expert ,
Jan 06, 2020 Jan 06, 2020
LATEST

If you Purchased AND Downloaded Lr 5 direct from Adobe, then instructions for finding your download link are here-

https://helpx.adobe.com/x-productkb/global/find-downloaded-file-app.html.

If not, then you can only contact Adobe Customer Care by 'Chat' and ask for a Download link.

https://helpx.adobe.com/contact.html?step=LTRM_adobe-id-signing-in_stillNeedHelp

Find the 'Chat' icon in lower-right corner of page.

 

Regards. My System: Windows-11, Lightroom-Classic 14.2 Photoshop 26.3, ACR 17.2, Lightroom 8.2, Lr-iOS 9.0.1, Bridge 15.0.2, .
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