How to fix it . Lose profile

[Painaitorr_????????1631]

•  Pls , Help me. 

[Sameer K]

Hey, @Painaitorr_????????1631. Welcome to the Lightroom Community. I'll need more info to help you figure this out. What version of Lightroom, Device & the Android OS are you working on? 

Does this happen with videos from a specific source? Was this video shot & imported on the same device?

You have an active subscription to Lightroom. Please log in to Lightroom Web (https://adobe.ly/4gFDBne) & check if the video has synced up to the cloud correctly.

Let me know how it goes. Thanks!
Sameer K

(Use '@mention' to tag me when you reply)