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How to get presets back after getting a new device - iOS

New Here ,
Jun 13, 2021 Jun 13, 2021

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I have a problem with the new mobile phone version I have lost all of my presets ! Is there a way to retrieve them 😭

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New Here , Jun 15, 2021 Jun 15, 2021

Same here! I figured it out. Click on presets> library>user library. It looks like a folder. They should all be there. I had 70 so I was flipping about this too. 💛

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New Here ,
Jun 15, 2021 Jun 15, 2021

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This happened to me too. All my pics are there still but my presets I paid for and installed into LR and have been using are all gone all of a sudden? What do I do to get my presets back? The preset tab is in a diff place but when I click it it's not my presets I had paid for

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Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

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Since the UI has changed some in this version, if you tap on the Library button can you find them then?

Thanks,
Ignacio

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New Here ,
Jun 15, 2021 Jun 15, 2021

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I went to edit a picture and all of a sudden things seem different. My presets I paid for and had been using are gone, the blemish and whitening tabs are gone, the preset tab is in a different place and has different presets in it, not the ones I paid for and downloaded onto the app a while back. What's going on? How do I get it all back to how it was? 

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Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

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Since the UI has changed some in this version, if you tap on the Library button can you find them then?

Thanks,
Ignacio

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New Here ,
Jun 15, 2021 Jun 15, 2021

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Please help! All my presets have disappeared. I use the Lightroom app on my phone, free version. 
Thank you! 

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Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

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Since the UI has changed some in this version, if you tap on the Library button can you find them then?

Thanks,
Ignacio

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New Here ,
Jun 15, 2021 Jun 15, 2021

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Help, I updated the App a few minutes ago to the new version and my presets are not there. What happened ? Can somebody help me. used the free app.

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Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

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Since the UI has changed some in this version, if you tap on the Library button can you find them then?

Thanks,
Ignacio

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New Here ,
Jun 15, 2021 Jun 15, 2021

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Help, I updated the App a few minutes ago to the new version and my loans are not there. What happened ? Can somebody help me. used the free app.

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New Here ,
Jun 15, 2021 Jun 15, 2021

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My paid presets arw gone. How to get it back?

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Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

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Since the UI has changed some in this version, if you tap on the Library button can you find them then?

Thanks,
Ignacio

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New Here ,
Jun 15, 2021 Jun 15, 2021

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My presets are also gone. 

I bought them all and now gone? 

i tho k maybe there was an update and you should help us to get them back again. 

kind regards

svenja 

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New Here ,
Jun 16, 2021 Jun 16, 2021

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When will I know what to do?

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Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

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Since the UI has changed some in this version, if you tap on the Library button can you find them then?

Presets.png

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New Here ,
Jun 15, 2021 Jun 15, 2021

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All my presets are gone!! There are a few but they are terrible! I'm on vacation and would like to post some pretty pics but I can't! Where are the presets I bought??

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Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

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Since the UI has changed some in this version, if you tap on the Library button can you find them then?

Thanks,
Ignacio

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New Here ,
Mar 16, 2022 Mar 16, 2022

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Hi I got a new device, logged in via my Adobe account and in LR all Presets are gone but photos are synced, for PS all Actions are gone, but photos are there.

Could you assist? Shouldn't it sync automatically?

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