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How to log out from all devices (incl. mobile)? Serious security problem.

Community Beginner ,
Jan 24, 2018 Jan 24, 2018

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Hi,

due to the security reasons I have just changed my Adobe ID (Lightroom cloud) password but noticed that all my Lightroom CC apps (incl. also Lightroom CC Mobile) still works perfectly without any request to provide new password.

This is serious security problem. Suppose that attacker was able to have your previous password and logged in via Lightroom CC or mobile. You change the password  (and additionally turn on two step verification) but it doesn't have any effect for already logged in devices. Attacker still can have full access to your account via already logged in apps and device.

My question is how to log out all the previous devices, stop all active web sessions, etc. after password change. I couldn't find any such option.

This is going to be more an more important in the are of common cloud storage so broadly promoted by Adobe. Imagine that you transfer all you photos (e.g. all your lifetime) to Adobe Cloud and have no control who is accusing them, when, etc. ... you cannot even stop all the active sessions and accesses.

Regards,

Aleksander

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Adobe Employee ,
Jan 24, 2018 Jan 24, 2018

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Hi alexm,

Please refer the below tutorial.

Sign in and sign out to activate or deactivate Creative Cloud apps

Regards,

Mohit

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New Here ,
May 29, 2018 May 29, 2018

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This actually not work for mobile and it’s a huge Security Problem what you guys should fix asap!!!

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New Here ,
Jun 06, 2019 Jun 06, 2019

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This does not work on mobile devices.

How we fix it?

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New Here ,
Jun 18, 2019 Jun 18, 2019

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Struggling with the same issue..

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New Here ,
Jan 25, 2021 Jan 25, 2021

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Had anyone figured this out yet? I am trying to log sign out of all the devices I am currently signed into. 

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