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How to recover deleted photos and presets in Lightroom mobile (iOS)

New Here ,
Aug 26, 2022 Aug 26, 2022

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Sir, can you recover the lightroom app, photos and my preset were deleted from the app's gallery. Can you help me get all those things back?


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iOS: iPhone

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Adobe Employee ,
Aug 26, 2022 Aug 26, 2022

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Hi there,

 

Thanks for reaching out. How did they get deleted? Was it after a device reset or application re-installation? Which version of the application are you using? 

Please go to lightroom.adobe.com to check if you can find the images there. Also, please ensure you are signed in to the app using the correct email ID.

If you have backed up the data, You can check this article and retrieve it from the backup: https://support.apple.com/en-us/HT204184.

 

Let us know if this helps.

 

Thanks,

Ranjisha

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