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How to remove the annoying Blue Banner in Lightroom CC

Community Beginner ,
Jun 28, 2018 Jun 28, 2018

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How do I remove the annoying blue add banner "Dear... please download lightroom cc to your mobile device"... in lightroom cc 1.4

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correct answers 1 Correct answer

Community Beginner , Jul 02, 2018 Jul 02, 2018

actually it dissapeared after 3 days and multiple sign in and outs... ha

thank u...

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Adobe Employee ,
Jun 29, 2018 Jun 29, 2018

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Hi arnhei,

Could you please let us know the exact version of Lightroom you are using now? Are you using Lightroom for Desktop or Mobile?

Regards,

Mohit

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Community Beginner ,
Jun 29, 2018 Jun 29, 2018

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I am using Lightroom cc 1.4 on dektop - win10. Since 2 days (after the update on version 1.4) everytime I open LR I'm getting these anoying blue ad-banner to download Lightroom on my mobile and I cant find a way to remove it

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Adobe Employee ,
Jul 02, 2018 Jul 02, 2018

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Thanks for the update. Could you please sign out and sign in from the Lightroom CC desktop app and check if you receive any ad banner? Also, please share the screenshot of the banner with us?

Thanks,

Mohit

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Community Beginner ,
Jul 02, 2018 Jul 02, 2018

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actually it dissapeared after 3 days and multiple sign in and outs... ha

thank u...

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Adobe Employee ,
Jul 03, 2018 Jul 03, 2018

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Great, thanks for the update.

Regards,

Mohit

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New Here ,
Aug 08, 2018 Aug 08, 2018

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Really Shitty from you to implement that, I need to work right now!

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New Here ,
Aug 08, 2018 Aug 08, 2018

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Hello,

I have the same problem with the same version of Lightroom... It is very annoying and impossible to remove (and I don't want to install Lightroom on my mobile).

Regards,

Guillaume

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New Here ,
Mar 25, 2023 Mar 25, 2023

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quote

How do I remove the annoying blue add banner "Dear... please download lightroom cc to your mobile device"... in lightroom cc 1.4


By @arnhei

 

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Adobe Employee ,
Mar 25, 2023 Mar 25, 2023

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LATEST

You’ve posted to a very old thread. It is highly unlikely that the issue described in this thread, though not impossible, is the same issue which you are currently experiencing. Rather than resurrect an old thread that is seemingly similar, you are better posting to a new thread with fresh, complete information including system information, a complete description of the problem and step-by-step instructions for reproduction. 

 

In the unlikely event the issue is the same, we will merge you back into the appropriate location. 

 

Thank you!

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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