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I accidentally deleted Lightroom catalogue, is there a way I can restore it?

Community Beginner ,
May 02, 2023 May 02, 2023

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I thought I only deleted the photos I had already synched to the cloud, but it turns out I deleted EVERYTHING. I also thought that you had 30 days of being able to restore it, but that was not the case.

 

Is there someway I can restore it? I read through some of the responses, but they were all from a couple of years ago and said that you couldn't, but I'm writing in the hopes that there might exist a solution now in 2023.

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Community Expert ,
May 02, 2023 May 02, 2023

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<moved from cc services >

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Community Beginner ,
May 02, 2023 May 02, 2023

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Thank you for moving it to the correct place!

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Community Expert ,
May 02, 2023 May 02, 2023

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you're welcome (but i think someone else did that)

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Adobe Employee ,
May 03, 2023 May 03, 2023

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Are you using Lightroom Classic or Lightroom Desktop?  Does the Icon you click on to launch say LrC or Lr?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
May 03, 2023 May 03, 2023

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Lightroom Desktop, it says Lr.

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Adobe Employee ,
May 03, 2023 May 03, 2023

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Thank you. 

 

If you go to the Deleted album do the photos show there?

If yes, then you can restore them.

If no, how many days ago did you delete all the files?

 

Screenshot 2023-05-03 at 7.46.08 AM.png

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
May 03, 2023 May 03, 2023

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There is nothing there in the deleted album, and it all happened yesterday evening. Thank you for taking your time and replying!

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Adobe Employee ,
May 03, 2023 May 03, 2023

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Log into your subscription at https://lightroom.adobe.com and verify there are no files there either (normal or Deleted folder). 

 

If you can recall, do you remember deleting them both from the Library and the Deleted Items (it would have been two distinct steps)?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
May 03, 2023 May 03, 2023

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There is nothing on the web application either. And when I deleted them I only clicked once, under the Account settings. So only one distinct step!

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Adobe Employee ,
May 03, 2023 May 03, 2023

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If I read that right, you clicked the button that says: [Delete Adobe Account]

 

Screenshot 2023-05-03 at 8.00.14 AM.png

 

Can you describe exactly how you performed the Delete?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
May 03, 2023 May 03, 2023

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No, I clicked on my account in Lightroom, then Account Information and then deleted the Lightroom Library there.

 

Attaching a picture (in Swedish, unfortunately) to see if that clarifies it!

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Adobe Employee ,
May 03, 2023 May 03, 2023

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You deleted your account from a Web Browser then and not the Lightroom Application?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
May 03, 2023 May 03, 2023

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No, it was within the Lightroom Web Application, not the desktop application. 

And in an attempt to reduce the cloud storage, I deleted the Lightroom Catalogue

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Adobe Employee ,
May 03, 2023 May 03, 2023

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Thank you for clarifying. That will impact recover options. I am waiting for the team to advise if recovery is possible. Please stand by. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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