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Are you using Lightroom or Lightroom Classic? How are you trying to import and from where? In Lightroom, you click on the + add photos button in the upper right hand corner. In Classic you import. We need more details to help.
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Do you have the Adobe Creative Cloud Desktop App running? (Hidden in the ^ of the Task Bar?)-
And are you Signed-In with the App?
Lightroom is trying to Sync with the Cloud- Do you have a problem with Internet connections?