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I can't restore my purchased premium account

New Here ,
Jan 12, 2025 Jan 12, 2025

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Yesterday, I accidentally sign out my account in Lightroom. And I tried to sign it again but it can't restore my premium subscriptions. 

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Community Expert ,
Jan 12, 2025 Jan 12, 2025

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start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

if those all fail, change your cc language.  eg, try international english

 

if that fails, change the install location

 

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Community Expert ,
Jan 13, 2025 Jan 13, 2025

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Your picture shows a message about the Google play store... you need to contact Google for help

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