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I can't use lightroom from app store Help me please!!!

New Here ,
Nov 15, 2020 Nov 15, 2020

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I use Windows 10   I connect internet but LR tell I don't connect !!  
Help me please 

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Download and install, Problem or error, Windows

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Adobe Community Professional ,
Nov 15, 2020 Nov 15, 2020

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Are you signed into your Adobe account with your Adobe ID and password? Why did you download Lightroom from the App Store rather than install it from the creative cloud application manager?

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New Here ,
Jan 22, 2021 Jan 22, 2021

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first 
I use my University account.  
and I download LR from both,  but it still has a problem with the connecting network.     

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New Here ,
Jan 22, 2021 Jan 22, 2021

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my University is activated but when I  install LR and Ai   both show trials expired 

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Adobe Community Professional ,
Jan 24, 2021 Jan 24, 2021

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Are you sure your university account includes Lightroom? It may not. Lightroom stores all of your photos in a cloud account that is connected to your subscription. It is challenging to move the photos to a new subscription after you graduate. For that reason, I think you need an individual plan for Lightroom.

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