I have an annual subscription, but when I went into the app to my account, it disappeared. Help me f

[????_7579]

I have an annual subscription, but when I went into the app to my account, it disappeared. Help me figure this out.

[Charlie.D]

Hello @????_7579 

I do not see any purchase history for the account you used to post for help.  Please be sure to sign into Lightroom with the email address that was signed in when you subscribed.  

If you subscribed using an iOS or Android device, please try the troubleshooting help at: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html 

If you still need help, please contact Adobe Support directly.   Visit https://helpx.adobe.com/contact.html, sign in, and then select the chat option.