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I Have the full subscription to lightroom, but it says I still have to purchase it

New Here ,
Feb 17, 2022 Feb 17, 2022

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I am currently running Lightroom verson 5.2 and having some sort of licensing error. I can run all of the Adobe apps with no problem, I can even run lightroom on my Iphone, however, when I try and use lightroom on my Windows 10 computer I receive a pop up box that says "Unfortunantly Your Lightroom trial has ended." Yet, I own the software. When clicking purchase, It says you now own lightroom but nothing changes. 

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correct answers 1 Correct answer

Adobe Employee , Feb 18, 2022 Feb 18, 2022

If you are using an Education License, you need to check with your School Administrator to see if you have "services" enabled for your account. If not, then your license only allows for Lightroom Classic and not Lightroom desktop. 

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Adobe Employee ,
Feb 18, 2022 Feb 18, 2022

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If you are using an Education License, you need to check with your School Administrator to see if you have "services" enabled for your account. If not, then your license only allows for Lightroom Classic and not Lightroom desktop. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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