Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


I logged into my lightroom account and my photos are gone. Is there a way for adobe to find them?

Nov 29, 2020 Nov 29, 2020

Copy link to clipboard

Copied

I logged into my lightroom account and my photos are gone. Is there a way for adobe to find them?

TOPICS
Problem or error

Views

65

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Nov 29, 2020 Nov 29, 2020

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry that your Lightroom Library is missing images after you've logged in to the app, 

 

Which version of Lightroom are you using and on which device have you logged in to the app? Have you looked in Lightroom Web and checked that you images are there? Link: https://lightroom.adobe.com/ 

 

Also, if you're using Lightroom Classic, have you ensured that you are using the correct catalog. Have you started syncing a new catalog by mistake from Lightroom Classic?

 

Thanks, 

Akash

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines