Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


I lost everything

New Here ,
Feb 04, 2021 Feb 04, 2021

Copy link to clipboard

Copied

Every time I opened my app a screen popped up saying my purchase can not be restored and to log in into right Apple ID. To fix the problem I signed out and log back in and now I've lost everything. Oh my god help how do I get it back. Mainly concerned about my presets 

TOPICS
How to, Presets or profiles, Problem or error

Views

57

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 04, 2021 Feb 04, 2021

Copy link to clipboard

Copied

LATEST

Assume this is in Lightroom Mobile?

If so, which device?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines