• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

I lost half of my storage: from 200Gb to 100Gb - using two plans - have there been a change/upgrade?

New Here ,
Dec 19, 2022 Dec 19, 2022

Copy link to clipboard


I have had 2 plans at the same time: 1 mobile and 1 desktop plan since 2018,

Lightroom Mobile Premium for Android 100GB
Creative Cloud All Apps for teacher/student 100GB 

The way it worked for years for me for Lightroom was that I had 200GB of cloud storage, which I believed to be combined 100GB plus 100GB

I usually used about 130GB, which allowed me to upload big photoshoots into Lightroom and check these comfortably.

Everything worked like a dream, on one PC, one Laptop and mobile phone (Android) 


What happened couple of days ago (I think on Friday the 16th but not sure as it is Christmas and I was going out) is that all over suddent my Lightroom started saying "you are over your storage limit" and stopped syncing. When I looked into it, it appears that now I have 100GB of storage only.

I have no idea what has changed - I spent a lot of time today with Adobe support who didn't seem to be helpful, and didn't seem to know how storage from two separate plans is supposed to work. I couldn't find any Help articles on it too.

First of all - does anyone know if there was a big upgrade?

Second - does anyone out there have an understanding on how storage from two plans is supposed to work on Android Mobile Lightroom and Windows Lightroom?


And third - why can't we just add a small amount of cloud storage? I tried to change to ITB plan once, but that was crashing my PC and mobile. 


Android , Windows






Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation