• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

I subscribed premium version of Lightingroom on Google Play, but my subscription expired in next day

New Here ,
Apr 03, 2024 Apr 03, 2024

Copy link to clipboard


I subscribed to a one-month premium version of Lightingroom on Google Play on March 24, 2024, but my subscription expired on the second day of the subscription. It prompted me that I had purchased the subscription through a different Adobe ID on the Play Store, but during the period I I have never changed my account, and I only have one Adobe account. I saw in the play store app comment section that many users encountered the same situation as me. I have contacted the Google support team and they said that according to the Google Play refund policy, they cannot approve my refund request because what I purchased is a subscription service within the application and I need to contact the application developer. I hope that as the developer of the app, you can help me restore my subscription or provide a refund.







Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation