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I’ve bought and paid for over 100 presets and they’re gone!

New Here ,
Jun 25, 2021 Jun 25, 2021

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I want my presets back! The amount of time it takes to add them alone is infuriating enough, why are they gone? It shows they're still "there" but when selected the photo doesn't change.  

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Adobe Community Professional ,
Jun 25, 2021 Jun 25, 2021

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Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum

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New Here ,
Jun 25, 2021 Jun 25, 2021

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6CD10F18-49A0-4DC2-BE1E-D176729221B3.png

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Adobe Employee ,
Jun 25, 2021 Jun 25, 2021

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So if I'm understanding the issue, you're using Lightroom on iOS and your presets are not gone, you see them all listed, but when you tap on one it doesn't actually change the appearance of the image.  Do I have that all correct?

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