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I’ve lost all my photos and my presets.

New Here ,
Jul 27, 2023 Jul 27, 2023

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Ive lost all my edits and presets on Lightroom by accidentally deleting the app, how to recover them?

Im not a premium user.

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iOS: iPhone

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Community Expert ,
Jul 27, 2023 Jul 27, 2023

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Using the free version of Lightroom Mobile does not sync any photos or presets to the cloud. Only the paid version of the app stores images, edits, and presets in online backup.

If you have an iTunes/iCloud backup of your phone that was made when you still had all the images and presets, restoring that backup will also restore Lightroom to its previous state.

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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New Here ,
Aug 25, 2023 Aug 25, 2023

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Hello

my presets in Adobe mobile Lightroom and photos that I have imported are all gone!! I don't know how to get them back 😩 I think it happened after the last update? Please help!

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Adobe Employee ,
Aug 25, 2023 Aug 25, 2023

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Hello @karlijnr16913159 , @Дарья318947748lut and @Camila31896554mekp 

 

Please read the reply from Rob Cullen above.  His response is correct.  If you are not a paid subscriber that can sync to Lightroom's cloud storage, you remaining options are to restore a backup of your device made from a time when your images and presets existed.  If you cannot restore your images and presets from a device backup, the images and presets must be imported or created again.  I hope this information helps.

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New Here ,
Aug 25, 2023 Aug 25, 2023

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Olá, atualizei o aplicativo e todas as minhas edições e presets importados sumiram, podem me ajudar? 

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New Here ,
Aug 25, 2023 Aug 25, 2023

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Случайно удалила приложение, в котором был сохранен пресет. После того, как обратно установила и выполнила вход в аккаунт, ни одного пользовательского стиля не осталось. Что делать?

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Adobe Employee ,
Aug 25, 2023 Aug 25, 2023

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Privet @Дарья318947748lut ,

При использовании бесплатной версии Lightroom Mobile фотографии и настройки не синхронизируются с облаком. Если у вас есть резервная копия вашего телефона в iTunes/iCloud, сделанная, когда у вас еще были все изображения и настройки, восстановление этой резервной копии также вернет Lightroom в предыдущее состояние.

Если у вас его нет, вам придется воссоздать пресет.

 

С уважением,

Elmira

 

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