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Imported video changes brightness

New Here ,
Oct 25, 2022 Oct 25, 2022

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Hello, when I import video file from camera roll it's changing the colors/lighting/brightness and presets doesn't looks like it's supposed to be. Please help to resolve this issue. Thank you in advance 

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iOS: iPhone

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Adobe Employee ,
Oct 25, 2022 Oct 25, 2022

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Hi there,

 

Thanks for reaching out.

Which version of Lightroom mobile are you using? What is the file format of the video? 

If your images are synced, try re-installing the application. 

It would be great if we could see what you’re seeing. Please post a screen recording/ screenshot of what’s happening, and we will help sort it out. Here are instructions for making a screen recording - https://bit.ly/3Fkf5Vd.

 

Thanks,

Ranjisha

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New Here ,
Oct 28, 2022 Oct 28, 2022

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Hello, I attached screenshot with LR version and screen recording. 

981A7B51-A182-4628-99AC-C29E728FEEF8.png

 

7DBCB36B-D681-4413-80B4-26C3D98626D7.png

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Adobe Employee ,
Nov 14, 2022 Nov 14, 2022

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Hi @Nina26792827j55e 

There is a new app update available today, Lightroom Mobile iOS version 8.0.1.  If you search for and open the Lightroom listing inside your App Store app, you will see the update.  

Does installing the update help?

Reading your post again, it seems like you are asking why the grid thumbnail image doesn't look the same as video.  iPhone captures video in HDR - high dynamic range.  This can videos appear more luminous (brighter) than image thumbnails which are JPG images that do not have HDR.  

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